It’s completely free to join iPanelOnline.com. As an iPanel member you will receive our survey invitations. We reward points to our members who participate in surveys, and you can earn points from kinds of activities. Your points can be redeemed for real cash or prizes.

Joining iPanelOnline.com is a very simple process.
Step 1: Set up your account.
Step 2: Fill in your details.
Step 3: Fill in your contact information.
It should take you a few minutes. Once you become a member, you can enjoy our kinds of activities.

Anyone can join iPanelOnline.com. You just need to be a resident of China, 13 years of age or older and you need your own email address.

Yes, your details are very safe. We have two ways to keep your personal information confidential.
First, iPanelOnline.com adheres to a strict privacy statement. We never share your personal details with a third party without your permission.
Second, in order to keep your details safe in our database, we use MD5 to encrypt your personal information, like password, mobile phone number, email, etc.

TERMS OF SERVICE：
1．Registration Requirements
There is no fee for users to register iPanelOnline.com. To be a member of the iPanelOnline.com, you must be a Chinese resident aged 13 and over.
2. Member Responsibilities:
You must provide accurate information when registering to become a member and may not use any aliases or other means to mask your true identity. Failure to do so will lead to us deleting your points.
You must provide the valid information when you participate in any activities in the Services. You will not provide false or misleading data, including without limitation, survey responses that are inconsistent with prior responses or statistically improbable. Failure to do so will lead to us deleting your points or deleting your account.
You are responsible for keeping your account active. Failure to response the survey invitations more than 10 times will lead to us regarding you an inactive member. You must login to your account at least once a year. Failure to do so will lead to us deleting your account.
You must not refer members by SPAMMING. Each member has a unique referral link to send to friends. You must not display or post your referral link or any banner or graphic promoting the Service on any website that contains any unlawful information or material. We are not responsible for the content/offers/rules/promises of the websites that you are sent to.
You must provide accuracy information of a bank transfer. If a payment of rewards by bank transfer that you request is processed to the wrong bank account, the funds are lost and we will not take any action to reverse the transaction, reprocess the transaction, or refund reward points to you.
3．Penalties
If you have any of following behaviors, we may impose a reward points or suspend your access to use, and ability to post to, any communication facility, and we may cancel your membership of the Service.
-- Giving inconsistent information.
-- Usurping other member’s account.
-- Answering too fast.
-- Submitting unconsidered responses.
-- Using any robots, proxy servers or other automated system to cheat.
4. Copyright
All members must comply with research information confidentiality agreement. You must not post or forward answers of surveys, or copy the content of surveys. Without permission, you must not ask others to answer surveys on your behalf or help others to fill in surveys.

If you have completed step 1 of the joining process but have not yet received the activation email, we recommend you to change a email address like hotmail.com, gmail.com, yahoo.com, etc. If you still did not receive the membership activation email after you used another email address, please send email to contact us.

You can cancel your membership any time by emailing us and requesting that we close your account and delete all your information. If you want to join us again, you are welcome to sign up.

Companies want to customers’ opinions about their products and services, so that they ask marketing researchers to design questionnaires according to their requirements. Based on the information of our members, we invite certain members who are qualified to the survey to participate in the survey by emails or SMS. Once you receive a survey invitation, please check your email and click the survey link to answer the survey. We will reward you 1-10000 points according to the survey length. You could login our website to take the survey directly.

Every survey has requirements for the participants, generally including address, sex, age, marital status, salary, field, position, education, having cars, having children, etc. We sample based on the information you gave when you registered iPanelOnline.com. We just send the invitations to members who qualify for the survey so that we can’t guarantee that you can participate in every survey.

First of all, you must register iPanelOnline.com and accept our Terms and Conditions. Please answer the survey depending on your own situation. If you answer surveys dishonestly you may be blacklisted from future surveys, you may lose all of your reward points and your account may be cancelled.

Each survey only needs a certain number of respondents - the "quota". When that quota has already been reached, the survey is therefore closed. It means that you are late to participate in that survey if you get the message “Quota full”. Market researchers are often looking for the opinions of a very specific group of people - for example, users of a particular brand of mobile phone. If you don't meet the qualifications for a survey you might be "screened out" or get a message that says you're "not qualified" to complete the survey. Don't take it personally! Screen-outs are a normal part of the market research process. The more we get to know you, the better we'll be able to send you surveys that you DO qualify for.

Our clients delegate ipnaelOnline.com to collect customers’ opinions about their products and services, which has commercial value. We respect our clients’ right to keep the results to themselves. ipnaelOnline.com open some surveys on the website, which results are free to the members.

This sometimes happens, for example, the surveys for the elder people who are seldom to log on the internet. Sometimes the clients allow us to do this way if the target group is rare on internet. We will send you the invitations with the clients’ permission.

In a competitive marketplace where social media has given the customer voice center stage, now more than ever it's critical for companies to know exactly what their customers think, so that they can increase their competitiveness. Therefore, we are sure that the results of surveys will help improve the products and services.

If you don’t want to miss out surveys, there are some tips:
1. Login iPanelOnline.com frequently
2. Often check emails
3. Accept mobile phone survey invitations
4. Response survey invitations soon
5. Provide more personal details to let us know you better and send you more surveys that are relevant to your lifestyle and interests.

There are several reasons why a member takes longer than expected to complete a survey:
1. Our surveys could be stored on servers everywhere, including the overseas. Different servers might cause the completing time doesn't match the expected.
2. The devices which participants use, including their internet connections, will cause the delay. The survey length we issued comes from the tests in good internet conditions.
3. The type of questions, for example, video, audio, flash, etc, will slow down the speed.
4. The internet connection of the area where participant lives might be poor.
5. The internet condition of the device which participant uses could be bad.
6. The survey length we gave is a average time.

If you receive twice or more invitations for the same survey, it may be due to one of the following reasons:
1. There is something wrong in the survey sometimes, so that we might correct it and send you an invitation again.
2. In order to know consumer behavior better, some marketing researches need do the similar surveys a few times to study the persistence of consumer behavior.
3. Some studies might increase the quota according to the situation, and we will resend the invitations to members who qualify for surveys and have been refused.

There are two reasons why we send invitation to the members who are not qualified for the survey:
1. If the target group of the survey is people over 45 years of age who are seldom to log on the internet, the client will ask us to invite the members whose parents could help to answer the survey.
2. If the target group of the survey is children under 13 years of age who must be supervised by adults to log on the internet, the client will ask us to invite the members who have children in this group.

If your friend received the invitation but you didn't, it may be due to one of the following reasons:
1. Each survey only needs a certain number of respondents, we send invitations randomly to the members who qualify for.
2. Some surveys are for the members who have participated in the similar surveys recently.
3. There might be something wrong with your email box.
4. We might send you the invitation later.

Generally each survey requires certain area and age group. We send the invitations in the beginning of the study, but the number of respondents might be reached in some areas, the survey is therefore closed for the members in those areas. If you don’t response the invitation soon, you might not qualify for the survey any more when the quota of your area is full. Please don't take it personally!

We have Confidentiality Agreement with our clients about the surveys which ask for participants’ contact details. We will remind you when you enter these surveys, and you can decide whether to answer them or not. If our clients reveal, sell or trade your contact details without your permission, we have the right to pursue legal responsibility!

You don’t have to, but we recommend you to participate in all the follow-up surveys, because you are sure to qualify for the follow-up ones after you took the first survey so that you can earn more reward points.

Our surveys are not stored on iPanelOnline.com servers, but on the servers of clients. Some servers just accept certain number of visitors at the same time, so that you might not enter the survey when the server is busy. Please try another time. There are many unexpected problems on the internet, please don’t take it personally when these things happen.

The page is usually return to your account when you completed a survey. If it doesn't, it may be due to one of the following reasons:
1. Your internet connection might be poor.
2. There is something wrong with the internet connection.
3. The surveys are stored in our clients’ servers which might be far away from you and need to take a few minutes to get back to you. Please wait for a few minutes. Our system will know that you have completed a survey and reward you points accordingly even though you didn't get the confirmation message.

We only invite you to an interview with your permission. We recommend you to participate in the interview in which there is more interactive communication. You can get prizes or reward cash through the interesting discussion with interviewers.

When there is something wrong or missing in a questionnaire which has been completed, our client will open a supplementary survey for the previous participants to complete the information.

The quick survey is to assess the feasibility of a survey. We send out invitations according to the required number of respondents randomly.

The proprietary survey is to help us know you better and send you more surveys that are relevant to your lifestyle and interests.

i-Quick is a questionnaire design system developed by iPanelOnline.com. You can use i-Quick to design a online survey and send to our members to answer.

iPanelOnline.com encourages you to tell people about us. We have lots of banners and events’ pages for you to link on any of the social media / social networking websites. We reward you points for your each sharing.

We appreciate our members for their support, so that iPanelOnline.com holds a weekly Lucky Draw where every registered member has a chance to win.

iPanelOnline.com Lucky Draw Official Rules:
1. Eligibility: The lucky draw is only open to registered members of iPanelOnline.com who at least log on our website 10 days each month.
2. Draw Date: The draws to determine the winners will take place automatically each week.
3. Number of Draws: Variety each week.
4. Prize Pool: The prizes include cash, gift cards, gifts, vouchers, coupons, virtual coins, etc.

If a member is blacklisted, it may be due to one of the following reasons:
1. The member is not a local resident.
2. The member gives untrue details.
3. The member has more than one account.
4. System testing account.
5. System banes for some reason.
6. The member has made unconsidered responses for many times.
7. The member applied account cancellation.
8. The member gives fake information.
9. The member is too active and has been banned to participate in any activities temporarily.
10. The member is cheating on referring.
11. The member gives dishonest answer in the surveys.
If you have any further questions please feel free to contact us.

You are welcome to refer people to join iPanelOnline.com. We will reward you certain points for every your referral. Your yearly bonuses are related to your referral number.

The amount of points awarded per survey depends on the following factors:
1. The length of the online survey -- the more time required on your part, the larger the reward.
2. The number of the target group -- the less number of the target group will be offered higher incentives.

Shortly after completing the survey your account is credited with the reward stated in the survey invitation. If you were not awarded the right amount of points for completing a survey, it may be due to one of the following reasons:
1. Our system might not catch your complete status because of the bad network connection.
2. There is something wrong with the survey system.
3. You closed the survey accidently.
We would notice you when you receive an invitation for a survey which your account is not going to be credited instantly after you complete it, but within one week when we get the confirmation data from our client. You may decide whether to take it or not.

Shortly after completing the survey your account is credited with the reward stated in the survey invitation. If you were not awarded the right amount of points for completing a survey, it may be due to one of the following reasons :
1. You answered the questions too fast. A person that completes the survey without any thought or consideration given to the questions will normally complete the survey in a much shorter period of time. When this happens, that member's responses are automatically disregarded.
2. You gave the inconsistent answers. Sometimes the same question is asked twice in one survey, once at the beginning and once at the end. If the person answering gives a different answer to each, it is considered strong evidence that the person is not answering truthfully and that member's responses are automatically disregarded.
3. You responded similarly to each question. A member consistently selects the same option for many different questions. For example, all questions are answered with option A or all questions are answered with the option "None of the above." In this case the member's responses would be disregarded.
4. You gave irrelevant responses. Some surveys ask for comments or a description, where the member can type in whatever they want. If the system detects irrelevant responses such as rubbish or incomprehensible answers, the member's responses would be disregarded.
5. If the system detects a member is cheating through technical means, such as, using proxy, that member's responses are automatically disregarded.

This could be due the following reasons:
1. It's possible the member has not yet participated in any survey. You will receive your referral reward points as soon as that member completes a survey.
2. It's possible the referral was identified as fraudulent by our system, and the membership in question was cancelled.

iPanelOnline.com reviews all surveys carefully. We might deduct a member’s points if there is strong evidence that that member has one of the following behaviors:
1. Answering the questions too fast.
2. Giving the inconsistent answers.
3. Responding similarly to each question.
4. Making irrelevant responses in the surveys asking for comments or a description.
5. Answering too randomly to make sense.

If the system detects a member is cheating on surveys or others actives, the member’s points will be deducted.

Your points expire if you never log on iPanelOnline.com for 6 months. Your account will be cancelled if you never log on the website for 12 months.

We ask your opinions about products, advertisements, services, etc in surveys, which won’t involve your private information. The marketing research is to help companies improve their products and services.